Refund Policy

Introduction

At azule4k.com, we strive to provide high-quality services. However, if you are not satisfied with your purchase, we have a clear refund policy in place.

Refund Terms

  • Refund Period: You can request a refund within 14 days from the original purchase date.
  • Refund Eligibility: Refunds apply only to the first subscription. Renewals of subscriptions are non-refundable.
  • Reasons for Refund:
    • Technical issues preventing access to the service.
    • Billing errors.

Refund Process

  1. Request: To request a refund, please contact our customer support at support@azule4k.com and provide details of your purchase and the reason for your request.
  2. Request Evaluation: We will evaluate your request and inform you of our decision within 7 business days.
  3. Refund Confirmation: If your request is approved, the refund will be processed within 14 days from approval to the original payment method.

Exceptions

  • Abuse: No refunds will be issued in cases of abuse of our services.
  • Violation of Terms: Refund requests will not be considered if the above terms are not met.

Contact

For any questions regarding our refund policy, please contact us at support@azule4k.com.